As difficult as the Apple TV setup process is not difficult, there is still the possibility of errors appearing, especially during the Wi-Fi connection, something that makes it impossible to use the set-box. Follow this tutorial to learn how to connect your Apple TV to your Wi-Fi and find out what to do in case of problems.
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How to connect your Apple TV to your Wi-Fi network
Apple TV is already in its fifth generation, so the instructions for connecting each version on Wi-Fi are slightly different. Check it out below:
Apple TV HD or 4K (4th and 5th generation):
- Click “Settings”;
- Select the “Network” option;
- Choose the Wi-Fi network you want to connect to;
- Enter the access password and confirm to end.
Apple TV (2nd and 3rd generation):
- Click “Settings”;
- Select the “General” option;
- Click “Network”;
- Choose the Wi-Fi network you want to connect to;
- Enter the access password and confirm to end.
It is worth remembering that Apple TV cannot connect to captive networks, that is, those that require an additional process of completion. Typically, these networks are found in places such as businesses, schools, hotels, and shops.
What to do in case of problems
If you couldn’t connect your Apple TV to Wi-Fi, there are a few steps that can help you. See below:
Make sure everything is on, connected, and within range
First, you need to verify that the router is connected to the modem and that both are connected—the same applies if the router and modem are combined.
In addition, it is important to keep your Apple TV within range of the router. Apple also recommends that you do not place the device on top of the router or less than 30 cm away from it.
Restart Apple TV
Apple TV HD or 4K (4th and 5th generation):
- On the home screen, click “Adjustments”;
- Click “System”;
- Click “Restart”.
Apple TV (2nd and 3rd generation):
- On the home screen, click “Adjustments”;
- Select the “General” option;
- Click “Restart”.
Check for software updates
The problem may be resolved by updating apple TV software. Connect an Ethernet cable to the router or modem and follow the instructions below:
Apple TV HD or 4K (4th and 5th generation):
- Click “Settings”;
- Click “System”;
- Click “Software Updates” and check for a new version.
Apple TV (2nd and 3rd generation):
- Click “Settings”;
- Click “General”;
- Click “Update Software” and check for a new version.
Okay, now you know how to connect your Apple TV to your Wi-Fi and resolve any possible issues that may arise during the setup process.