How to Shop or Order from SHEIN in Nigeria

by George Philip
Published: Last Updated on 0 comment

Are you a fashion enthusiast in Nigeria looking for trendy and affordable clothing options? Look no further than SHEIN, the popular online fast-fashion retailer. SHEIN offers a wide range of fashionable apparel, accessories, and other fashion items for women, men, and children. In fact, it has become the most downloaded app on both iOS and Android in the United States as of May 2021. If you’re wondering how to get your hands on these fashionable items from Nigeria, this step-by-step guide will walk you through the process.

Offering options both via app and website, SHEIN is a store focused on clothing and accessories for all types of people, from adults to children. It may be that you are in doubt about prices, payment methods, and delivery, among other things. That’s why I’ve prepared a guide to give you that confidence on how to shop from SHEIN in Nigeria. Come with me!

How to Shop or Order from SHEIN in Nigeria

The following walkthrough is focused on the app version, but the website version works the same way.

  • Create an Account: To start shopping on SHEIN, you’ll need to create an account. Visit the official SHEIN website and click on either “Sign In” or “Register” to create a new account. You can use your email address or social media accounts for registration.
  • Find clothes to purchase: After logging into the app, find the clothes or any other item you want to buy. Set the size and click “Add to Cart”. You can use the search bar to look for specific items or explore different categories to discover clothing, accessories, and other products;
  • Check out: After you’ve finished shopping, click on the cart icon usually located in the top right corner of the website to review the items in your cart. Take a moment to review your selections and make any necessary changes. Here you can increase the number of units or add more items. When you’re ready, click on “Checkout” to proceed to the next step;
  • Fill in the data: On the next page, you will need to add important data such as full name, delivery address, phone number, etc. When you fill in everything, click on “Save”;
  • Enter Shipping Address: Provide your accurate and complete shipping address details. Double-check the information to avoid any delivery issues. It’s important to ensure that your address is entered correctly to ensure a smooth delivery process;
  • Choose Shipping Method: SHEIN offers different shipping methods to suit your needs. The shipping times and costs may vary depending on your chosen option. Consider factors such as delivery speed and cost when making your selection;
  • Set the payment method: All right, now you have to pay, of course. When shopping at SHEIN, there are payment methods such as debit cards, and PayPal. However, since some Naira cards no longer work for online purchases and transactions, you can use a virtual dollar card. On this same page, you can add coupons and gift cards. Make your choice and click on “Continue Shopping”;
  • Finally, check the order details and make the payment. From now on, all you have to do is track the delivery of your newly purchased clothes using the tracking number provided by SHEIN via email after placing your order. Keep an eye on your email inbox for updates on your order.

How long does it take for my SHEIN order to ship to Nigeria?

Each product or item bought from SHEIN has its own delivery estimate. For orders from Nigeria, my personal experience is that it takes around twenty days.

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The delivery time for SHEIN orders to Nigeria can vary depending on several factors, including the shipping method you choose, the location of the SHEIN warehouse, and any potential customs clearance processes. Generally, there are two main shipping options: standard shipping and express shipping.

  • Standard Shipping: This is the more affordable option, but it usually takes longer. The estimated delivery time for standard shipping to Nigeria is around 15 to 25 business days or more.
  • Express Shipping: This is a faster option, but it comes with a higher shipping cost. With express shipping, you can expect your order to arrive in Nigeria within approximately 5 to 10 business days.

It’s important to note that these delivery times are only estimates and can be affected by factors such as weather conditions, customs procedures, or unforeseen delays. SHEIN provides an estimated delivery time during the checkout process based on your shipping method and location. Additionally, they will provide you with a tracking number to monitor your package’s status and get a more accurate estimate of its arrival.

If you have any concerns about the delivery time of your SHEIN order, don’t hesitate to reach out to SHEIN’s customer support for assistance.

Is it safe to shop at SHEIN?

The company is as safe as any other that offers international and national purchases. There are situations that can give you a headache, but normally everything is delivered correctly and on time. Always keep in touch with the store through its communication channels.

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Can I return the clothes I bought from SHEIN?

Yes. SHEIN has a return policy in place that allows customers to return their purchased items within a specified timeframe. However, it’s important to note that return policies can vary based on your location and the specific item you purchased. To ensure you have the most up-to-date and accurate information, review SHEIN’s return policy on their official website.

Here are some general points to consider about SHEIN’s return policy:

  • Timeframe: SHEIN typically allows returns within 30 days from the date of delivery. However, this period may vary for different countries or regions.
  • Condition of Items: To be eligible for a return, the items must be in their original condition, unworn, unwashed, and with all tags and labels attached.
  • Non-Returnable Items: Certain items, such as lingerie, swimwear, and specific accessories, may not be eligible for returns due to hygiene reasons. Additionally, items marked as “Final Sale” or “Non-Returnable” on the website may not be eligible for returns.
  • Return Shipping: In most cases, customers are responsible for the return shipping costs. Follow the specific return instructions provided by SHEIN to ensure a smooth process.
  • Refunds and Store Credit: Once SHEIN receives and processes your returned items, you may be eligible for a refund to your original payment method or store credit for future purchases.
  • Return Process and Timeframe: The return process and the time it takes for your return to be processed and refunded can vary. Keep track of your return shipment and maintain communication with SHEIN’s customer support if needed.

Return policies are subject to change, so it’s always best to refer to SHEIN’s official website or contact their customer support directly for the most accurate and up-to-date information. Understanding the return policy before making a purchase can help you make an informed decision and ensure a smooth shopping experience.

Does SHEIN have a physical store in Nigeria?

Shopping at SHEIN is exclusively online. There is no physical store or delivery point.

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Can I cancel my purchase on SHEIN?

Yes, you can cancel your purchase on SHEIN, but only if the package has not yet been shipped. If you change your mind or need to cancel your order for any reason, it’s important to act quickly. Contact SHEIN’s customer support as soon as possible to inquire about cancelling your order before it is dispatched. They will assist you in cancelling the order if it is still possible.

Can my order be shipped in different packages?

Yup. There may be situations where your order needs to be split into more than one package. This happens because of the quantity, treatment of the items or even weight.

What is a Flash Sale at SHEIN?

These are products that appear from time to time for prices much lower than the standard. However, they do not allow returns or refunds.

More shopping tips at Shein

It is important to remember that SHEIN is an international company, that is, many or all of its items are shipped from outside Nigeria. In this case, pay close attention to whether returns are allowed when buying a piece, as this is one of the main indicators of its location.

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We also cannot ignore the fact that many items come from other countries, that is, it may happen that you need to pay an extra amount to release the delivery. Therefore, it is necessary to know if you were taxed by the post office.

In addition, it is possible to request a refund on purchases at SHEIN, but always meeting some common requirements.

If you like the service and the platform, it might be worth thinking about the company’s points system. With them, the person can receive discounts on future purchases, something that can be a helping hand if you become a frequent buyer.

Overall, shopping at SHEIN works very similarly to other companies like Amazon, and Aliexpress. There aren’t huge differences, so if you’re already used to some of the names mentioned, you will have little to no problems with SHEIN.

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Now that you have a step-by-step guide on how to shop on SHEIN from Nigeria, you can indulge in a wide variety of fashionable and affordable clothing options. Remember to create an account, browse and select your desired items, review your cart, enter your shipping address, choose a shipping method, select your payment method, apply any applicable coupons or discounts, and place your order. Keep track of your order by using the tracking number provided by SHEIN and anticipate the estimated delivery time based on your chosen shipping method.

If you have any questions or concerns about your order, delivery time, returns, or cancellations, don’t hesitate to reach out to SHEIN’s customer support for assistance. Happy shopping!

Which online store do you like the most? Tell us your preferences!

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