The data auto-renewal service of Glo is an automated service that enables your airtime to be automatically turned into a data plan immediately after recharging on your Glo provided you recharge with the amount of airtime usually converted into data.
Many Glo subscribers who have unknowingly enabled this service have come across this issue of data auto-renewal whenever you recharge on your Glo SIM.
It mostly happens when you try to buy data and then many prompts are just popping up, then due to rush or maybe anxiety, you unknowingly might have clicked “yes” to enable auto-renewal.
So whenever you recharge, your airtime is automatically converted into the data plan you’ve enabled auto-renewal for.
So now how do you stop this? Don’t panic again. I’ll be teaching you how to stop data auto-renewal on Glo in a very easy and simple way.
How to Stop Data Auto-renewal on Glo
Stopping data auto-renewal on Glo is a simple process that can be done through various channels:
- Via USSD Code: Dial *777# on your Glo line and follow the prompts to navigate to the data subscription menu. From there, you can choose to deactivate auto-renewal for your current data plan.
- Via SMS: Send “Cancel Auto-Renew” to 127 from your Glo line. You’ll receive a confirmation message once auto-renewal has been successfully deactivated.
- Via Glo Website or App: Log in to your Glo account on the official website or mobile app. Navigate to the data subscription section and look for the option to disable auto-renewal for your active plan.
By following these simple steps, you can opt out of data auto-renewal on Glo and prevent any future deductions from your account without your consent.
Please make sure to send the message to stop the Glo auto-renewal service before the expiration of your current data or else your airtime will be deducted and converted into data again.
FAQs About Data Auto-renewal on Glo
Can I stop data auto-renewal at any time?
Yes, you can deactivate data auto-renewal on Glo at any time by following the provided methods.
Will I lose my remaining data if I disable auto-renewal?
No, your remaining data will remain valid until the end of its validity period, even if you deactivate auto-renewal.
Can I re-enable auto-renewal after deactivating it?
Yes, you can re-enable data auto-renewal on Glo at any time by following the same process.
Will I receive a refund for unused data if I deactivate auto-renewal?
Refund policies may vary depending on Glo’s terms and conditions. It’s advisable to check with Glo customer service for clarification.
Are there any additional charges for deactivating auto-renewal?
No, there are no additional charges for disabling data auto-renewal on Glo.
